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For many of our customers this will be the first time
they have holidayed afloat. We do hope that you will find
the answers to your queries on this website, but if there
are any points on which you are unsure please do not
hesitate to telephone. You will be surprised just how
easy it is to become skipper of your canalboat.
A
fully inclusive hire fee:
The hire fee includes the hire of the boat and a very full inventory,
VAT as applicable, car parking, all bottled gas, diesel fuel, lubricating
oil, bed linen etc used during your cruise, also colour television. All
you need to bring with you are clothes, a personal towel or some fleets
and fine weather.
Provisions:
There are
many delightful canalside villages where you can do your shopping during
your cruise. It is wise, however, to bring enough for the first two or
three days with you.
Alternatively for those traveling from overseas you may find it easier
to shop on line and have your provisions delivered to our boatyard on
the afternoon of your arrival by one of the main UK supermarkets.
www.tesco.com
www.sainsburys.co.uk
www.waitrosedeliver.com
Short
breaks: If
you have less than a week available or would like to try a short cruise
before booking your main holiday, a few days on the canals and rivers
is ideal. Check availability
here or telephone 0845 126 4098 (Overseas 0044 1905 734168)
First
Aid: All boats
carry a first aid box to deal with minor cuts and bruises.
Repairs
and service:
All boats are given a major (aircraft type) overhaul during the winter
months and are serviced between cruises, so service calls are extremely
rare, but if one does become necessary every effort will be made to get
you under way again with as little delay as possible. A phone call will
always bring assistance. All service calls are completely free of charge.
Buoyancy
aids: Buoyancy
aids are available free of charge. These should be requested at check
in. All boats carry a life buoy.
Additional
berths: Some
of our boats are fitted with additional upper berths called pipe beds:
The additional bedding, cutlery, crockery etc is naturally included. Some
additional berths are only recommended for children and small adults.
Pets:
House trained
dogs are allowed. We do ask customers bringing dogs to bring their own
bedding for their pets and to keep them off the mattresses and bedding.
The first pet is free and additional pets are charged at £25 per week
per pet. For safety, dogs must be kept on a lead whilst at the boatyard.
Electrical
Supply: All
boats have a 12v cigar lighter socket for charging phones etc. (Bring
own lead). Some boats have a 240v supply suitable for the appliances supplied.
(You use your own equipment at your own risk) Electric irons cannot be
used. Please see boat detail pages for boats equipped with microwaves,
electric coffee makers and toasters. All boats have electric shaver sockets.
Tuition:
All customers
who have not holidayed on our boats before will be sent a free Holiday
Guide and The Boaters Handbook to read. On arrival customers will receive instruction on
the operation of locks and taken for a short run to familiarise them with
the controls. You are encouraged to ask as many questions as you can and
will not be left until you feel confident that you can handle the boat.
The boat has a comprehensive manual to remind you how everything works
and details of a 24 hour helpline.
We also are a RYA Training Centre,
click to see details of our Training
Course.
Car
Parking: Cars
may be parked free of charge at our yards during your cruise (At own risk).
Locks:
On the River
Thames all locks are worked by Thames Conservancy staff These locks open
at 9.30am and close at 6 or 7pm depending on the time of year. Canal locks
are worked by your own crew with the windlass provided on the boat
Fishing:
Almost all
waterways are rented to local fishing clubs. Day tickets are usually available
from the bailiff. You should also obtain a rod licence from the appropriate
Regional Water Authority. There is one golden rule, however - on no account
may worms or maggots be taken aboard any of our boats.
Clothing:
Bring warm
clothes and sweaters for chilly mornings and evenings, sunbathing gear,
slacks or jeans. Open neck shirts are the most suitable clothes to wear
while cruising, with perhaps a jacket and tie for the odd meal or evening
ashore. A pair of wellingtons might be useful and a waterproof coat, A
torch is really essential for finding your way back to the boat after
an evening ashore!
If in doubt of what to bring, you may like to explore the following mail
order site at www.josjeans.co.uk
they offer a selection of clothing all suitable for boating. Our team
have been putting their clothing to the test for the past few years and
have always found it amazing value for money and extremely hardwearing.
Inspection
of boats:
We welcome enquiries and will be pleased to show you through the boats.
If you would like to see a particular boat please phone first to make
sure that it will be at the boatyard. During the winter months there are
always boats that can be viewed.
Damage/Loss
Waiver Scheme:
Customers will be required to pay a non refundable £45 damage waiver
against the £500 insurance excess and accidental damage.
Licences:
No form of
driving licence is required. All boats have current safety certificates
and licence fees paid for all British Waterways Board canals and rivers.
Short period licences for the River Avon are payable by boat crews at
the toll houses. River Thames and River Nene licences need obtaining 14
days in advance from the appropriate Water Authority. The Rivers are susceptible
to flooding so may not always be available to cruise.
Hire
Fees: The
balance of hire fee and damage deposit/waiver become due 8 weeks before
the commencement of the holiday.
Young
Children:
We can provide cotsides for the berths on some boats. These are available
free of charge, please order when booking. (Subject to availability)
Waterproofs:
All boats
carry two sets of waterproofs in case of inclement weather conditions
as part of their standard equipment.
Party
Bookings:
We regret we are unable to accept bookings from persons under 21 years
of age. We reserve the right to refuse all male or all female crews or
to ask for an additional damage deposit to be paid.
Footwear:
Please bring
soft soled shoes as these are much kinder to the decks and safer for you.
Canoes,
Dinghies and Bicycles:
We have found that canoes, dinghies and bicycles brought by customers
cause damage to our boats, and we regret therefore that these items can
only be taken if you bring protection for the boat. (All such items are
brought and used at own risk).
Hire
Periods are
from 3:00pm and finish at 9.30am. The period in between is absolutely
essential for cleaning and maintenance, so please do not arrive early.
The latest time for embarkation is 4.30pm after which the yards may be
closed.
More
Information:
Please read the conditions of hire carefully because they contain a lot
more information that you will need to know. They are in the interest
of all customers and enable us to maintain the highest standard of boats,
equipment and service.
Overnight Accommodation: Some crews travel quite a distance
to start their holiday on board one of our Canalboats. You may like to
travel the day before and stay overnight somewhere nearby. For local accommodation
check the individual companies websites or call our office for details.
We hope you enjoy
your canal holidays in the UK
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